Feature Access Codes (also known as “star codes”) are entered through the phone keypad to control the configuration of certain features. To use a Feature Access Code, pick up the handset and enter the appropriate Feature Access Code (see below). For features that require additional input, follow the audible prompts to input the required additional information
Basic
| Feature Code | Name | Detail |
|---|---|---|
| *1 | Call Transfer | Transfer a call to another extension |
| *2 | Record Active Call | |
| *4 | Attended Call Transfer | Attended call transfer to another extension. After extension number press # |
| *411 | Directory | *DIR to dial by name. |
| *3472 | DISA | *DISA followed by Administrative PIN to receive a dialtone and call out |
| *67<phone number> | Call Privacy | Activate call privacy |
| *69 | Call Return | Call back the last incoming number |
| *732 | Record | *REC followed by Administrative PIN to record a message |
| *8[ext] | Extension Intercom | Page a specific extension. |
| *870 | Redial | Redial a number |
| *9171 | Talking Date | Current server date |
| *9170 | Talking Time | Current server time |
| *9172 | Talking Date & Time | Current server data & time |
| *925 | Wakeup Call | Schedule a wakeup call |
| *78 | Enable DND | Enable Do Not Disturb |
| *79 | Disable DND | Disable Do Not Disturb |
| *9888 | FreeSWITCH Conference | Connects to Cluecon Weekly |
| *0[ext] | Speed Dial | Speed dial an extension |
| *21 | Follow Me | Set the Follow Me number |
| *72 | Enable Call Forward | Enables Call Forward |
| *73 | Disable Call Forward | Disables Call Forward |
| *74 | Call Forward | Toggle Call Forward enable/disable |
Call Parking
| Feature Code | Name | Detail |
|---|---|---|
| *5900 | Valet Park | Attended Transfer (park). The park extension will be played back to you |
| *5901-5999 | Valet Un-Park | Retrieve a Valet Parked call |
Voicemail
| Feature Code | Name | Detail |
|---|---|---|
| *97 | Voicemail | The system detects the extension, and will prompt for your password |
| *98 | Check any Voicemail box | The system will prompt for both your id (extension number) and password |
| *4000 | Check any Voicemail box | The system will prompt for both your id (extension number) and password |
| *99<extension> | Send to Voicemail | Send a call directly to voicemail |
Miscellaneous
| Feature Code | Name | Detail |
|---|---|---|
| *9192 | Info | Sends information to the console |
| *9193 | Video Record | Record Video |
| *9194 | Video Playback | Playback Video |
| *9195 | Delay Echo | Audio is played back after a slight delay |
| *9196 | Echo Test | Echo Test |
| *9197 | Milliwatt Tone | Tone Playback |
| *9664 | Test MoH | Test Music on Hold |
Advanced
| Feature Code | Name | Detail |
|---|---|---|
| *8[ext] | Extension Intercom | Page a specific extension |
| *33 <ext> | Eavesdrop | Listen to the call. Press 1 remote, 2 local, 3 full conversation, 0 mute |
| ** <ext> | Intercept an extension | Intercept a specific extension |
