In a world where texts and emails seem to rule, many companies are forgetting how important the traditional telephone is when communicating with customers. Losing your listed number could mean losing clients or prospects. But is it really yours? The answer is no if “yours” means private property. But you can still rest assured that your number will point at your business unless you cancel your service.
Traditional PBX phone systems were once the pinnacle of telecommunications; however, over the last few years the solution has seen a continued drop off. As digitization takes a hold of the telephony industry, traditional PBX systems become less and less common.
Is the Demise of the PSTN Finally at Hand?
The decline of the landline has made headlines in recent years as people forego their home phones for mobile smartphones. In 2008, the number of homes without a landline stood at around 25% in the United States, but that number increased to 40% by 2014. That percentage is even higher among those living in urban areas or in their late 20s. Traditional phone providers are more than eager to cut the telephone cord of the old PSTN system. Keep reading →
